It's essential to create a course of whereby you present your digital assistant with clear directions and limits. You need your VA to know when it is okay to contact you, what technique you need them to make use of, and what deliverables you are anticipating. But, on the similar time, you additionally need to empower them that will help you enhance your methods.
Hire More Than One VA
Don't anticipate that one VA can realistically do each process and challenge you will have from A to Z. In reality, your enterprise will run extra easily in case you have totally different VAs to do totally different parts of anybody challenge. Then have a challenge supervisor, which may be you or another person, who places all of it collectively.
Create VA FAQS
Within your challenge administration system, each time you need to reply a query from a VA you possibly can add it to a steadily requested questions file. That method VAs can get solutions on their very own with out calling you about issues which are requested typically. You may even let your VAs add to the FAQ once they ask you a query that you've got answered that wasn't listed.
Use Recorded Videos
When you train any VA the way to do one thing utilizing a video, document it, then put it in your coaching program in order that if you want to rent another person to try this similar activity you do not have to coach them reside once more. You may even ask a VA to document coaching for you.
Meet “Live” Periodically
It's all the time a good suggestion to satisfy your group reside on a periodic foundation. You can do that via webinar software program resembling Google Hangouts, or GoToWebinar.com or one thing else completely. It does not have to be an extended session. Just 30 minutes or so as soon as a month can actually repay when it comes to making your staff really feel a part of a gaggle. Team members who really feel included usually tend to take pleasure in their place.
Provide Clear Instructions
The much less clear you're whenever you give any directions to your VAs, the extra time it'd take them to do it as a result of they may haven't any selection however to ask questions. A telephone name, or a string of emails asking questions is a waste of time. Just give clear directions first that give the why, what, and how of your request. Be as particular as potential and you will not solely get higher outcomes, however additionally, you will have a happier workforce.
Empower Your VA
The different key to making sure that you simply get good outcomes out of your VA is to empower your VA to make ideas. If you've got informed them why you need one thing, what you need (the deliverable anticipated), and easy methods to do it however they know a greater approach to do it, they need to be free to make options. Often a VA has extra experience in a subject than you do and can prevent an unlimited quantity of wasted effort in case you open your thoughts to listening.
Finally, create normal working procedures that work all through your group and enterprise. Each VA ought to know who to ask questions of, how one can get further assist, when it is okay to contact you, and methods to deal with numerous issues that come up on their very own.